Among all the printers available in the market, HP is a renowned brand. It is known for its smudge-free printing capability and its pocket-friendly prices.

One of the major disadvantages of the HP printers is that sometimes, the printer stops printing due to the pages getting jammed in the printer. We can understand the paper got jammed if the light of the printer starts to blink rapidly. But we can resolve the issue without much difficulty. So, we are going to discuss how we can resolve the HP printer paper jam error.

Causes Of HP Printer Paper Jam

Sometimes, if the slider of the printer is not placed properly, then the paper gets jammed. Also, if the paper in the tray is placed in an improper order, then the paper in the printer gets jammed.

Excellent Methods To Fix HP Printer Paper Jam

The methods to fix the HP printer paper jam are as follows:

1. Checking for the jammed paper.
2. Check if there is any chance to move the carriage freely.
3. Clean the paper feed rollers.
4. Clean the rollers after that.
5. Then, clean the ink smudge carefully.
6. Resetting the printer.

Checking For The Jammed Papers

One of the basic and the most important reason for the HP paper jam is the clogging of the paper. Therefore, you have to check it manually. This involves a few procedures that are given below:

1. Clearing the jammed paper from the input tray.
2. Clean the jammed paper from the output tray and check it once if there is any kind of jam.
3. Clean the paper from the ink cartridge.
4. Then, clean the jammed paper below the printer.

We are going to discuss each and every procedure so that you can clean the jammed paper easily.

Cleaning The Jammed Paper From The Input Tray

To clean the jammed paper from the input tray, follow these steps:

1. Switch-off the printer.
2. Remove the power cable from the back of the device.
3. Now, check the input tray of the printer; it is on the backside of the printer.
4. Drag the paper from the tray and remove the jammed paper.
5. Also, if there is a paper fastener or some other parts of the jammed paper on the input tray, then remove them.
6. Now, put the input tray in its appropriate place where it was before.
7. Connect the power cable to the printer and turn it on.

Now, check if the issue is resolved or not.

Cleaning The Jammed Papers From The Output Tray

1. Switch-off the printer.
2. Remove the power cable from the back portion of the printer.
3. And then, check the output tray of the printer. Check if it is properly placed or not.
4. Drag the paper from the tray and remove the jammed paper.
5. Then, put the paper tray in its place and attach the power cable.
6. Turn on the printer and try to print some test pages to find whether the problem is fixed.

Cleaning The Paper From The Ink Cartridge

Sometimes, the paper gets jammed on the ink cartridge. Follow these steps to clean the jammed paper from the ink cartridge.

1. Switch-off the printer.
2. Unplug the power cable from the backside of the printer.
3. Now, pull down the access door of the ink cartridge.
4. Then, drag down the jammed paper from the printer.
5. After removing the jammed paper from the ink cartridge, close the access door.
6. Attach the power cable and turn on the printer.

Cleaning The Jammed Paper From Below The Printer

To clean the jammed paper from below the printer follows these steps:

1. Switch off the printer and remove the power cable from the printer.
2. Now, turn the printer upside down in case there is an ink smudge from the cartridges.
3. Then, press the two slots in order to open the cleanout door.
4. Now, drag the jammed paper or any other particles from inside the printer.
5. And, then, close the cleanout door with proper care.
6. Now, turn on the printer and check whether the issue is resolved.

Check Whether The Cartridge Can Move Freely

If the carriage of the printer doesn’t move freely, then the paper might get jammed.

1. Turn on the HP printer.
2. Now, open the access door of the cartridge.
3. Keeping the printer switched on, remove the power cable from the printer.
4. Check whether the carriage is getting restricted due to paper or any foreign particle.
5. If so, then remove it.
6. Then, try to align the cartridge to the center.
7. Now, plug in the power cable and check whether the carriage moves freely.

Clean The Paper Feed Rollers

Sometimes, the paper feed rollers get jammed due to dirt, paper fibers, and the paper fasteners. This leads to the jamming of the paper in the printer. Clean the paper feed roller in this way:

1. Switch off the printer and remove the power cable from the printer.
2. Lift up the input tray.
3. Locate the paper rollers painted in grey.
4. Then, with a moist cloth, clean the rollers carefully.
5. Let it dry for 10 minutes.
6. Then, place the input tray in its place.
7. Now, attach the power chord and turn on the printer.

If the problem is not sorted, then follow the next method.

Cleaning The Rollers

To clean the rollers, follow these steps:

1. First of all, empty the paper tray.
2. Now, press the down key to select ‘Settings’ and then select ‘OK’.
3. Then, select the down key again to choose ‘Tools’ and select ‘OK’.
4. Select the down key for ‘Clean Paper Feed’ and select ‘OK’.
5. Now, the printer will generate some noise.
6. You can restart the cleaning process from the beginning.

After the rollers get cleaned, turn on the printer to start printing to find out whether the issue is resolved.

Cleaning The Ink Smudges

In some cases, due to ink smudges, the paper might get jammed on the printer. Thus, to clean the ink smudges, follow these steps:

1. Put papers on the input tray.
2. Now, use the down key to select ‘Settings’ and then select ‘OK’.
3. Click on ‘Tools’ and select ‘OK’.
4. Select down key for ‘cleanig the ink smudge’ and select ‘OK’.
5. Once the process finishes, put the paper in the printer to print something.

Resetting The Printer

If the settings of the printer are changed, then the problem of paper jams might occur on the printer. Then, we have to reset the printer by maintaining the proper steps which are mentioned above. So, we can reset the printer in this way:

1. Power on the printer.
2. Now, plug off the power cable keeping the printer turned on.
3. After one minute, plug in the power cable.
4. Then, switch on the printer.

Now, try to take some sample printouts and check whether the issue is resolved.

So, in this way, you can resolve the HP printer paper jam error. We believe this article would be of considerable help to you.